Payment Policy
Payment Policy
At Opditch, we strive to make your shopping experience as smooth and secure as possible. From browsing to checkout, everything is designed so you can place your order with confidence.
Accepted Payment Methods
We accept the following payment options for all online purchases:
- American Express
- Apple Pay
- Google Pay
- Mastercard
- Visa
All payments are processed in Danish kroner (DKK), unless another currency is shown at checkout, and are completed through secure, encrypted checkout systems to protect your personal information and payment data. For customers in the USA, your bank or card issuer may convert the currency to USD and may charge a small conversion fee.
Payment Security
Your privacy and security are important to us. Our website is protected with SSL encryption and works with trusted payment providers to ensure all transactions are handled securely.
We do not store or have access to your full card details. Payment data is processed securely by our payment partners and remains fully protected at all times.
Charges and Authorizations
Your selected payment method is charged immediately at checkout. In some cases, you may see a temporary authorization before the final amount is confirmed. This is a standard banking process, and the amount is updated automatically.
Problems with Payment?
If you experience issues during checkout, please double-check that your billing information matches what your payment provider has on file.
If you still need help, feel free to contact us at:
- Email: kontakt@opditch.com
- Phone: +44 7735 301328
Our support team is happy to help you complete your order.
Fraud Prevention
To ensure secure transactions and protect our customers, all orders undergo a verification process. If any irregularities are detected, we may contact you to confirm the details before the order is processed.
Contact Information
Store name: Opditch
Address: 33 Lychgate Lane
EH52 5NQ Broxburn, United Kingdom
Phone: +44 7735 301328
Email: kontakt@opditch.com
Preferred contact method: Email
Customer Service Hours (Copenhagen time)
Monday to Friday: 09:00 to 17:30
Saturday and Sunday: 10:00 to 15:00
We are committed to responding to all inquiries within 24 hours.